MG
Mia G

1 reviews | Active since Mar 2020

29 Nov 2023, 10:10

DO NOT USE BIDVEST

If you like being ****med and ****** of money, I would suggest Bidvest insurance.

I never confirmed the policies or warranties that were sent to me and again cancelled everything after 3 unauthorised debit orders went off from my account. I did not verify or confirm any of them.

A few weeks later I received a call on a Saturday where the agent offered a payment plan or something like that since my 'payments were unsuccessful' whereas I AGAIN cancelled the unautorised policies and warranty. I received a message confirming that everything was cancelled.

This morning, again a few weeks later, the debit orders went off.

After being on hold for almost an hour, the agent told me that I was informed that I could make an informed decision by 29 November, WHICH I DID, ON 11 NOVEMBER

I am NOT happy at all

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply29 Nov 2023, 11:39
Official
Dear Mia,
Thank you for your feedback, we will contact you directly to address your concerns. 
Warm regards,
The Bidvest Insurance Team