VM
Vinsent M
1 reviews | Active since Apr 2021
19 Apr 2021, 19:45
Disappointed client
I am very disappointed with bidvest warranty insurance. They fail to assist me. I was paying to nothing. They wanted service history from 2*** of which the person I bought the car from was servicing the car privately. I won't recommend it to anyone.
They should tell the requirements of claiming before they even take your money.
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Bidvest Insurance's replyOfficial
27 May 2021, 14:16Dear Mr Mntungwana,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply27 May 2021, 14:16
Official
Dear Mr Mntungwana,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT