BS
Bulelani S

1 reviews | Active since May 2018

23 May 2018, 08:19

DENT AND SCRATCH INSURANCE

IUA INSURANCE IS A TOTAL WASTE OF MONEY AND A ******* AT BEST, STAY FAR AWAY FROM IT. AFTER HAVING HAD THE INSURANCE FOR OVER 2 YEARS WITHOUT SUBMITTING A CLAIM AND WHEN I FINALLY SUBMIT ONE, ONLY TO BE TOLD THAT MY CLAIM HAS BEEN DECLINED DUE TO IT BEING OVER R2500 AND YET ONE OF THOSE DENTS IN THE SAME CLAIM WAS QUOTED FOR R1500 AND STILL THEY DECLINED TO COVER IT AS WELL! WHAT A *******!

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply23 May 2018, 09:07
Official

Dear Bulelani

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that your matter has been assigned to a Complaints Administrator and is currently being investigated. A response will be communicated to you shortly upon completion.

We appreciate your patience in this regard and trust that the above clarifies.

Kind regards

IUA Complaints Team