SS
Sandika S
1 reviews | Active since Jan 2022
16 Jan 2022, 21:37
Delay in response
Greetings. I have an outstanding claim since Nov 2021. I have been going from pillar to post with out success until my 2nd claim arouse on 30 Dec 2021. My frustration level having being at its peak prompted me to call last week and I was assisted my Michaela Naicker. Her response time was overwhelming and got the ball rolling immediately. Thanks Michaela naicker for ur efficiency and calming me in a professional manner.
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Bidvest Insurance's replyOfficial
17 Jan 2022, 08:42Dear Sandika,
Thank you for your feedback. We will be sure to look into the issue of why your claim was not finalized and make contact with you to resolve this. We sincerely apologize for any inconvenience caused
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Complaints Team
Thank you for your feedback. We will be sure to look into the issue of why your claim was not finalized and make contact with you to resolve this. We sincerely apologize for any inconvenience caused
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Complaints Team
Bidvest Insurance's reply17 Jan 2022, 08:42
Official
Dear Sandika,
Thank you for your feedback. We will be sure to look into the issue of why your claim was not finalized and make contact with you to resolve this. We sincerely apologize for any inconvenience caused
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Complaints Team
Thank you for your feedback. We will be sure to look into the issue of why your claim was not finalized and make contact with you to resolve this. We sincerely apologize for any inconvenience caused
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Complaints Team