1 reviews | Active since Aug 2015
Day Light *******
I signed up with BidVest Insurance a month ago they offered me car warranty which sounded very good, of course they just wanted to rip me off, make a quick buck. They said I could claim after y first installment goes through and unlike most companies they claimed that as their client you don't have to wait for the car to breakdown you may simply pop in at a service garage when you feel something is wrong and should they be they will sort it out. A month has gone and guess what so my car is in good condition yet some parts need attention. I popped into a service garage and had my car serviced and asked for a quotation for the parts that would need attention. Mailed the quotation to BidVest and they declined by saying my car was broken when I did the quotation. moral of the story they debited my money and they say they will not help me, They don't respond to my emails, they don't call and they will give you a run around. I cancelled it today. Be careful guys that's how they get Rich they will **** you during the day for your hard earned money. Actually don't be careful stay away from BidVest they will rob you.
Dear Mr Masilo
We acknowledge receipt of your concerns and note the contents thereof.
Kindly note that the matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly upon completion.
We appreciate your patience in this regard and trust that the above clarifies.
Kind regards
IUA Business Solutions
Complaints Team
Dear Mr Masilo
We acknowledge receipt of your concerns and note the contents thereof.
Kindly note that the matter has been assigned to an administrator and is currently being investigated. A response will be communicated to you shortly upon completion.
We appreciate your patience in this regard and trust that the above clarifies.
Kind regards
IUA Business Solutions
Complaints Team
Dear Mr Masilo,
Please note that a detailed response has been sent to the email address that we have on record.
As per our correspondence, the claim was declined as the failure occurred within the policy's 30 day waiting period.
We thank you for giving us the opportunity to respond on the matter.
Kind Regards,
Candice Razaak
IUA Complaints Team
Dear Mr Masilo,
Please note that a detailed response has been sent to the email address that we have on record.
As per our correspondence, the claim was declined as the failure occurred within the policy's 30 day waiting period.
We thank you for giving us the opportunity to respond on the matter.
Kind Regards,
Candice Razaak
IUA Complaints Team