1 reviews | Active since Mar 2015
con artists
Bidvest driver assist is a ****, i got a call in December to take out a bid vest driver assist insurance and was told that i would have a few benefits from taking this out, one being a driver assist when i needed to capped to a certain amount a year.
the policy has been deducting every month from account fail, however i have now tried to use the services twice and each time i am told that i dont have a policy active with them.
when i do call the call centre i am reassured that the policy is active however when trying to book a drive assist which is usually on a weekend i am told that i do not have a valid policy and i cannot utilize the services, leaving me almost stranded in both cases.
i am now being taken from pillar to post as i would like a refund for all the debit orders they have deducted from account since December.
stay away from these con artists!!!!
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
