AMMa
Asekho Mzuvukile Mdazuka asekhomdazukaa
1 reviews | Active since Jan 2022
30 Jan 2022, 11:40
Complaint
The warranty insurance is nonsense for me because every claim is regarded under a wear and tear. Imagine a car starter😩its the 2nd time they reject a claim. I am done with them whats the use of paying and insurance then I end up having to pop out the whole amount in the name of "It falls under wear and tear" njani? Nxa. N worst of it all Im double debited this month. Tried to reverse but it couldn't now I must go to the bank.
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Replies (1)0
Replies (1)Bidvest Insurance's replyOfficial
31 Jan 2022, 08:28Dear Asekho,
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you shortly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply31 Jan 2022, 08:28
Official
Dear Asekho,
We are sorry to hear that you are unhappy with the outcome of your claim. Our claims team process all claims in adherence to the terms and conditions of the policy but I will look into this particular issue for you.
I will contact you shortly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
