NM
Nelisiwe M
1 reviews | Active since May 2019
24 May 2019, 16:00
Claim rejection
Useless, useless, useless!!! I have a minor dents and scratch cover and these people basically just rejected my claim for reasons I don't even understand!!!
Helpful (0)
Replies (2)0
Replies (2)
Bidvest Insurance's replyOfficial
24 May 2019, 16:31Dear Nelisiwe
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy/ ID number as well as your contact details in order to investigating the matter and finalise as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy/ ID number as well as your contact details in order to investigating the matter and finalise as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
Bidvest Insurance's reply24 May 2019, 16:31
Official
Dear Nelisiwe
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy/ ID number as well as your contact details in order to investigating the matter and finalise as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy/ ID number as well as your contact details in order to investigating the matter and finalise as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
Bidvest Insurance's replyOfficial
27 May 2019, 09:47Dear Nelisiwe,
Kindly send us your policy number or ID number to *** in order for us to assist you.
Regards,
IUA Complaints Team
Kindly send us your policy number or ID number to *** in order for us to assist you.
Regards,
IUA Complaints Team
Bidvest Insurance's reply27 May 2019, 09:47
Official
Dear Nelisiwe,
Kindly send us your policy number or ID number to *** in order for us to assist you.
Regards,
IUA Complaints Team
Kindly send us your policy number or ID number to *** in order for us to assist you.
Regards,
IUA Complaints Team