GM
Gabaiphiwe M

1 reviews | Active since Jul 2021

15 Jan 2022, 10:33

Claim process is complicated

The claim is complicated more especially that I have to fill forms of which I feel that is an old technique, I feel since well you have all my details claiming shouldn’t be so complicated and dragging

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply17 Jan 2022, 08:45
Official
Dear Gabaiphiwe,

We are sorry to hear that you are unhappy with our claims process, we will contact you to resolve the issues you have raised and to expedite the process if at all possible. Please also know that we are constantly seeking to improve our processes and your feedback is valuable to us. 

Warm regards,
The Bidvest Insurance Team