CLAIM GOT REJECTED BECAUSE I ONLY DAMAGED MAG WHEELS AND NOT TYRES WHEN HITTING A POTHOLE, ALL BECAUSE I AVOIDED THE IMPACT BY SWERVING

IF THERE WAS AN OPTION OF GIVING THEM A ZERO STAR RATING I WOULD. If you have tyreguard insurance, please MAKE SURE THAT SHOULD YOU HAVE THE MISFORTUNE OF HITTING A POTHOLE, dont swerve or try avoiding it especially when only your mags might get damaged in the process. I have Continental run flat tyres on my car and they are very strong, i guess they know or pretend to know nothing about that hence they wanted the tyres and mags damaged.

I was driving at came across a pothole, i tried to swerve still hiting it but then swerving i hit a pavement with both my wheels and mags got damaged as i reduced impact on tyres. Knowing im insured i did not have any worry, to my suprise thinkig that i would even be applauded for trying my best to avoid the magnitude of the impact and my claim getting approved, i got the total oppositte. Claim rejected because i did not damage the tyres but only the mags. Both right mags are bent, scratched and now vibrating when i drive, quotation i got from TWT as per their requirements is a lil over R2000 for repairs. Bidvest thought no, thats too cheap and we want to pay a whole set of mags and tyres that are damaged and not part thereof.

PLEASE SHOULD YOU GET INTO SUCH AN ISSUE, JUST GO STRAIGHT INTO THE POTHOLE AND DAMAGE BOTH THE MAG AND TYRE BECAUSE JUST THE MAG ONLY YOUR CLAIM WILL NOT BE APPROVED OR RATHER CANCEL THIS INSURANCE AS THEY ARE NOT LIVING UP TO THEIR PROMISES. I WANT MY FULL REFUND AS I PAID FOR THIS IN FULL WHEN I GOT THE CAR, SO THAT I GO SORT THIS ON MY OWN.

I WILL NOT TAKE THIS LYING DOWN, I WILL BE TAKING THIS FURTHER UNTIL THOSE ASSESSORS YOU GIVE INCENTIVES TO FOR REJECTING CLAIMS FEEL HOW BAD IT IS TO BE RIDING ON PEOPLE'S MISFORTUNES(PAYING CLIENTS)