HP
Hendrik P
1 reviews | Active since Mar 2009
25 Aug 2015, 09:21
Cancer Dreaded disease cover - Claim denied
I had the Bivest Insurance policy on my Toyota financed vehicles Since Jan 2011.<br> <br> In January 2014 I was diagnosed with Colon Cancer Stage 3.<br> In April 2015 I submitted a claim for dreaded disease which is covered by the policy.<br> 5 month later I receive and sms stating my claim was denied.<br> No additional information or reasons supp****.<br> <br> I have never missed a payment, even though I lost my work and was off sick for 11 months due to chemo.<br> I have replace my fortuner with a FJ cruiser in 2012 and was told by Toyota the policy would be transferred.<br> <br> Never get Bidvest Insurance as they are willing to take your money but never honour claims.
Helpful (0)
Replies (1)0
Replies (1)
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:03Dear Hendrik,
Thank you for raising your concerns with our complaints department. Whilst we do try our best to delight our customers, all of our claims are assessed by our team in accordance with the policy terms and conditions, however we do hope that this issue was resolved for you.
Yours sincerely,
The Bidvest Insurance Team
Thank you for raising your concerns with our complaints department. Whilst we do try our best to delight our customers, all of our claims are assessed by our team in accordance with the policy terms and conditions, however we do hope that this issue was resolved for you.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:03
Official
Dear Hendrik,
Thank you for raising your concerns with our complaints department. Whilst we do try our best to delight our customers, all of our claims are assessed by our team in accordance with the policy terms and conditions, however we do hope that this issue was resolved for you.
Yours sincerely,
The Bidvest Insurance Team
Thank you for raising your concerns with our complaints department. Whilst we do try our best to delight our customers, all of our claims are assessed by our team in accordance with the policy terms and conditions, however we do hope that this issue was resolved for you.
Yours sincerely,
The Bidvest Insurance Team