EM
Esther M

1 reviews | Active since Dec 2022

16 Dec 2023, 10:53

Bull**** tyre and rim insurance

Got a puncture and tried to submit a claim with tyre and rim guard. I sent an email to claim but got no response from the team. I tried to call them but waited more than an hour on the line without any available agent to help me. Now I'm stuck with a flat tyre bt they are quick in deducting my money! I tried calling the number 2x this morning without any success.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply18 Dec 2023, 07:59
Official
Dear Esther,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 

Warm regards,
The Bidvest Insurance Team