MN
Michael N
1 reviews | Active since Apr 2019
03 Apr 2019, 22:20
Bidvest warranty is such a disappointment
I've took my car in at audi cause it was using a lot of oil and my claim was approved and 3 day after my engine got sorted out my gear box is malfunctioning I took it back in but now I've been told that the warranty won't cover it because I only have a limited claim of 50 thousand whereby it was used to repair the engine, the sad part when I bought the car im using I was told that the warranty will cover any mechanical faults that my rise now in sitting with no car but I'm still paying hard earned cash for it.
Helpful (0)
Replies (2)0
Replies (2)Bidvest Insurance's replyOfficial
04 Apr 2019, 08:08Dear Mr Nkosi,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
Bidvest Insurance's reply04 Apr 2019, 08:08
Official
Dear Mr Nkosi,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
Bidvest Insurance's replyOfficial
04 Apr 2019, 14:05Dear Mr Nkosi,
Thank you for giving us an opportunity to investigate and respond on the matter.
Please note that a detailed response has been sent to you on the email address that we have on record.
We trust that the above is found in order.
Kind Regards,
The Complaints Team
Thank you for giving us an opportunity to investigate and respond on the matter.
Please note that a detailed response has been sent to you on the email address that we have on record.
We trust that the above is found in order.
Kind Regards,
The Complaints Team
Bidvest Insurance's reply04 Apr 2019, 14:05
Official
Dear Mr Nkosi,
Thank you for giving us an opportunity to investigate and respond on the matter.
Please note that a detailed response has been sent to you on the email address that we have on record.
We trust that the above is found in order.
Kind Regards,
The Complaints Team
Thank you for giving us an opportunity to investigate and respond on the matter.
Please note that a detailed response has been sent to you on the email address that we have on record.
We trust that the above is found in order.
Kind Regards,
The Complaints Team
