IM
Irene M
1 reviews | Active since Feb 2015
04 Apr 2019, 07:37
Bidvest Warranty doesn't approve claims
Bidvest has been taking my dealer from pillar to post just because they don't want to approve my claim for a computer box on my Kia Rio. 1st it was a claim for coils which was never even processed, i had to tell them to cancel that one because i had already payed for the service myself and i don't want to be re-imbursed. They want different diagnostic reports everytime from my dealer which takes weeks on end. I'm really tired of this ****py service and i just want my car to be fixed. I'm done with them and i don't reccomend anyone to even bother taking any service from them. NEVER AGAIN!!!!
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
04 Apr 2019, 08:53Dear Ms Molekwa,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
Bidvest Insurance's reply04 Apr 2019, 08:53
Official
Dear Ms Molekwa,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
Rashika Dayanund
The Complaints Team
IM
Irene M's updateReviewer Update
04 Apr 2019, 09:31I really hope the response will be quick, i need my issue resolved soonest.
IM
Irene M's update04 Apr 2019, 09:31
Reviewer Update
I really hope the response will be quick, i need my issue resolved soonest.
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:21 Dear Irene,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:21
Official
Dear Irene,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team