AM
Angela M

1 reviews | Active since Jan 2020

17 Jan 2020, 12:46

Bidvest Warranty Cover- *********, inefficient, ineffective!

Be careful of the Bidvest warranty cover, it's a *****! 1) They tell you of cover of 20 000, only to find that a component can be covered for only R1 000.

2) They claim to cover your towing, only to make you pay additional amounts for towing whilst you are within their stipulated km radius!

3) They decline claims with valid merits, and don't attend to queries!

After years of a premium paying relationship, they have ruined things by trying to hide behind policy wording (which I specifically went through), when its now their turn to pay!

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply17 Jan 2020, 13:12
Official
Dear Ms M Mosane,

We acknowledge receipt of your review and thank you for bringing the matter to our attention.
 
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly. 
 
We trust that you find the above in order.

Kind Regards,
THE COMPLAINTS TEAM