NM
Nkati M

1 reviews | Active since Nov 2020

04 Nov 2020, 07:53

Bidvest warranty

I'd like to Cancel my plan for policy No: B***

Because of this clause : 1.2. "the vehicle has not been altered or modified (including any modification that alters the Manufacturers Original Technical Specifications of the vehicle);"

Because some of my engine parts like chain, water pump, radiator, clutch kits and head gasket are not originally from Nissan... I got it from an auto spares

And your consultant didn't warn me on the phone call when i registered

How do you guys expect an old car to still use original parts at this point of time?

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply04 Nov 2020, 08:17
Official
Dear Nkati,

We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction. 

Please note that the matter has been allocated to an dedicated administrator for investigation, and receiving urgent attention. A representative will be in contact with you shortly.        
 
 We trust that you find the above in order.

 Kind Regards
 THE COMPLAINTS TEAM