RH
Raksha H
1 reviews | Active since Aug 2020
07 Aug 2020, 20:51
Bidvest useless insurance
Useless poor service. Debit didnt go off on the debit date or the next day. I still spoke to a consultant and she said it would reflect wait till Monday. I never wait I did my eft straight away at 8.30am but despite doing and sending my proof of payment. They still cancel my insurance and when I call they admit the fault is in there side but a week later and nothing is done still sitting with no cover but they still take your money nicely. Useless bunch of idiots working there. ***********...
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Replies (1)Bidvest Insurance's replyOfficial
11 Aug 2020, 09:03Dear Ms Raksha ,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
Bidvest Insurance's reply11 Aug 2020, 09:03
Official
Dear Ms Raksha ,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
