RH
Raksha H

1 reviews | Active since Aug 2020

07 Aug 2020, 20:51

Bidvest useless insurance

Useless poor service. Debit didnt go off on the debit date or the next day. I still spoke to a consultant and she said it would reflect wait till Monday. I never wait I did my eft straight away at 8.30am but despite doing and sending my proof of payment. They still cancel my insurance and when I call they admit the fault is in there side but a week later and nothing is done still sitting with no cover but they still take your money nicely. Useless bunch of idiots working there. ***********...

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply11 Aug 2020, 09:03
Official
Dear Ms Raksha ,

We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction. 

Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly. 

We trust that you find the above in order.

Kind Regards
THE COMPLAINTS TEAM