NQ
Ndomeleze Q

1 reviews | Active since Apr 2019

03 Dec 2024, 10:42

BIDVEST TYRE - USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!

I put through claim, it took more than the promised 2 days to approve the claim, had to pay for tyre myself, tried to claim for the tyre and till today, for incident that happened in Jan, it is now Dec 2024, and whole year later, I have yet to re-imbursed my money. Dealing with bidvest in nightmare, andhonest to god I would rather chew glass than deal with them. THEY ARE ABSOLUTELY USELESS, AND WOULDNT EVEN RATE THEM 1/10.

0
Replies (3)
Bidvest Insurance
Bidvest Insurance's reply03 Dec 2024, 11:05
Official
Dear Ndomeleze,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 
Warm regards,
The Bidvest Insurance Team 
NQ
Ndomeleze Q's update03 Dec 2024, 11:08
Reviewer Update
And say what exactly, there is no excuse as to the bad service I have received over the past 3 years while I was a customer. YOUR SERVICE IS EXTREMELY POOR
Bidvest Insurance
Bidvest Insurance's reply03 Dec 2024, 13:10
Official
Hi Ndomoleze,

Your matter is currently under investigation, a consultant will be in touch with feedback,

Warm regards,
The Bidvest Insurance Team