KM
Katiso M

1 reviews | Active since May 2022

06 May 2022, 13:40

Bidvest tyre insurance it's just a ****

Worst customer service ever, I have to sent through claim 4 times from 18th April 2022, until today no response whenever I call they'll keep asking are you holding for follow ups. It's sad how convincing its always is when they want you to join the insurance but fail to deliver when need arise. I'm so disappointed ☹😟😡😡😡

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply06 May 2022, 14:08
Official
Dear Katiso,

Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team