kM
kgomotso M

1 reviews | Active since Feb 2020

14 Dec 2021, 11:05

Bidvest tyre insurance is useless

I have a Tyre policy with bidvest insurance, it's been 3 weeks trying to get hold of them. After submitting my claim but no response whatsoever to my emails, and when I call in they always busy I have never missed a month without paying them. But in time of need they don't want to assist Tyre damages are unforseen circumstances that one encounters I am really disappointed in bidvest and wouldn't recommend it to anyone My next step is canceling this useless policy

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply14 Dec 2021, 11:28
Official
Dear Mr Motshudi,

We sincerely apologize for the delay in the processing of your claim, I have already been in communication with our claims team to determine the reasons for this and I will contact you directly to discuss further. 

Kind regards
BNtanzi