BIdvest Tyre Angel Policy.

I took out a tyre angel policy with them, first they stuffed up the debit orders then it got sorted. I made a claim last thursday and was told it takes 24 hours for a response. it was declined because of the same debit order issues. they then rectified this and now they want me to find the receipt of the plug repairs that was done to the tyre when the damaged occurred on the side of the road. I took the vehicle to get repaired and did not bother with a receipt as you have more things to bother about when you just have two tyres punctured on the side of the road. They now want me to wait a further 24 hours before they assess this part of the claim. It is now Monday and now sign of a resolution. This is just pathetic from them and I will never recommend them to anyone. They look for every reason not to pay.