FA
Faiyaz A
1 reviews | Active since May 2017
30 Oct 2019, 13:05
Bidvest Tyre Angel is a ****
I took out insurance on my tyres for a reason. I hit a pothole and damaged my tyre. I opened a claim. Went to Tyremart, filled out forms and sent my pics through to Bidvest insurance. I didnt hear back from them. What's the point of tyre insurance if I have to pay for my own tyre because bidvest takes too long. I called the call center and they say it takes up to 5 days. I rather cancel this because it's a pointless insurance company. Do not believe a word bidvest agents tell you. You end up paying for your own tyre. Can I rather just be refunded the money I paid for this pointless ****. Yes it's a ****
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Replies (8)0
Replies (8)
Bidvest Insurance's replyOfficial
30 Oct 2019, 13:45Dear Mr Allie,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
Bidvest Insurance's reply30 Oct 2019, 13:45
Official
Dear Mr Allie,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
FA
Faiyaz A's updateReviewer Update
30 Oct 2019, 14:05Waiting for you to call me back again
FA
Faiyaz A's update30 Oct 2019, 14:05
Reviewer Update
Waiting for you to call me back again
Bidvest Insurance's replyOfficial
30 Oct 2019, 14:28Dear Mr Allie,
We acknowledge your above comment.
An administrator has contacted you and will provide you with a written response.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge your above comment.
An administrator has contacted you and will provide you with a written response.
We trust that you find the above in order.
Kind Regards
The Complaints Team
Bidvest Insurance's reply30 Oct 2019, 14:28
Official
Dear Mr Allie,
We acknowledge your above comment.
An administrator has contacted you and will provide you with a written response.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge your above comment.
An administrator has contacted you and will provide you with a written response.
We trust that you find the above in order.
Kind Regards
The Complaints Team
FA
Faiyaz A's updateReviewer Update
30 Oct 2019, 14:35You people have false advertising. I called the number on an ad for bidvest which says it covers bubbles but in your policy you sneak in that it doesnt. I'm going take this to the media for false advertising. The same company called me back for tyre angel and the tyremart advert
FA
Faiyaz A's update30 Oct 2019, 14:35
Reviewer Update
You people have false advertising. I called the number on an ad for bidvest which says it covers bubbles but in your policy you sneak in that it doesnt. I'm going take this to the media for false advertising. The same company called me back for tyre angel and the tyremart advert
FA
Faiyaz A's updateReviewer Update
30 Oct 2019, 14:43I will be emailing Phillip Donnelly as you have an advert us stating you cover bubbles.
FA
Faiyaz A's update30 Oct 2019, 14:43
Reviewer Update
I will be emailing Phillip Donnelly as you have an advert us stating you cover bubbles.
Bidvest Insurance's replyOfficial
30 Oct 2019, 16:17Dear Mr Allie,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
Bidvest Insurance's reply30 Oct 2019, 16:17
Official
Dear Mr Allie,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
FA
Faiyaz A's updateReviewer Update
03 Nov 2019, 11:11Cant seem to change the rating but Bidvest insurance resolved my issue and reinstated my policy with the agreed terms
FA
Faiyaz A's update03 Nov 2019, 11:11
Reviewer Update
Cant seem to change the rating but Bidvest insurance resolved my issue and reinstated my policy with the agreed terms
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:29Dear Faiyaz,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:29
Official
Dear Faiyaz,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team