MK
Mpho K
1 reviews | Active since Aug 2021
06 Sept 2021, 11:48
Bidvest tyre angel 😇
Bidvest tyre angel insurance from Bidvest is no angel at all. They will sell you a policy that claims to cover both your rims and tyre in case of pothole damage. Should you ever try and claim they would take you from pillar to post highlighting the terms and conditions hidden in clause 2.2 of their policy agreement evading to honour their promise. False advertising at its best I’ve been a victim and can vouch for that. Bidvest is a reputable company and I didn’t expect such a ******* from them to say the least.
For now I just like to applaud platforms like hellopeter for making the voices of the voiceless heard when it comes to false advertising given to unsuspecting consumers like myself.
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Replies (1)Bidvest Insurance's replyOfficial
08 Sept 2021, 10:37Dear Mr Kobe,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply08 Sept 2021, 10:37
Official
Dear Mr Kobe,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
