Bidvest Tyre

Bidvest Insurance came highly recommended and like any other female driver I took it without any hesitation because I did not want to find myself stranded and wanting. Little did I know that when time comes for Bidvest to deliver as promised I will have to wait for over 14days just to get one tyre sorted, that's after having been asked to take A to Z pictures of a flat tyre including speedometer readings which were never asked upontaking the cover. I registered a claim for a damaged tyre on 31 January 2022 till to date I have not been sorted. On the 4th of February I was told that the matter is with the assessors and will be finalised before end of business same day. In the absence of any communication I sent an email follow up on 14 February 2022 again no response.

It is disheartening that one takes up an insurance to cover for such in conveniences and remains consistent in monthly payment but when a problem arises no assistance is given. One is forced to seek help from friends and families, borrow money such that one can be functional because the insurance taken could not immediately and conveniently asisst.