1 reviews | Active since Apr 2020
BIDVEST THEFTBURSTER
I was introduced to Bidvest Theft buster, a first in South Africa by a lady from the sales department at Bidvest who had assisted me with the purchasing of my motor plan warranty. At first I was sceptic because I didn't think I needed the cover but I decided to sign up and paid a mere R100 a month, I've had the cover for almost a year and in March 2022, I had an unfortunate experience of a smash and grab. My car's windows were broken into, a laptop, a bag pack, wallet, cellphone and cards were lost.
I reported the incident with Bidvest, because they had promised to cover the damages in such an incident and Boy did they not come through like a weather? They replaced my window glasses, sent an authorization for a new phone, waleet and back pack, also, they sent me forms to fill in, to get the cards and ID replaced. I was really excited for the convince they offered, few days later, they sent me a beautiful package, inside, was a new cellphone and a debit card worth R2000.
We live in uncertain times in SA, crime dominated with ********* all over and if there's ever a time needed a time to get your self covered with a theft buster cover, it's honestly now!!
The consultants were absolutely amazing, the constant communication with clients regarding the update of the claim is really admirable. I never needed to communicate with them to enquire, I'm glad I joined Bidvest and thank you for an excellent ssrvice you offered me. I'm definitely gonna spread the word.
Thank you very much for your positive and detailed feedback. We understand the trauma that a smash and grab incident causes and we are glad to have assisted you through this. We value you as a customer and thank you again for taking the time to review our product and service, we are glad to have you as part of the Bidvest Insurance family.
Warm regards,
The Bidvest Insurance Team
Thank you very much for your positive and detailed feedback. We understand the trauma that a smash and grab incident causes and we are glad to have assisted you through this. We value you as a customer and thank you again for taking the time to review our product and service, we are glad to have you as part of the Bidvest Insurance family.
Warm regards,
The Bidvest Insurance Team
