Bidvest Service Policy

<p>On the 10th August I spoke to a consultant regarding contact information for another Nissan dealer to be able to claim from my service and warranty policy that I have. I was told that it would be sms'd to me, which did not happen. On the 19th of October I once again posted a message that I needed the information. Instead of just sending me the information, I received an e-mail highlighted in RED that the information was sent to me by sms. I was eventually told in an e-mail on the 24th of October that they have sent an e-mail to the claims department. It is now the 25th of October and I still have not received the required information. My car is due for a service, but I still do not have the details for Nissan to be able to claim for the service.</p> <p>Is there anybody at Bidvest that can assist me with this information? PLEASE?</p>