SN
Sandiso N
1 reviews | Active since Jun 2019
07 Jul 2021, 12:25
Bidvest self serving
Complained about the awarding of a scratch and dent repair to Mccarthy Auto Trimmers who require me to provide them with a free 'workshop '. This was on 21 June 2021 but to date and after several emails and promises the matter is not resolved and they are now ignoring me. They argue that the mobile repairers are their first choice even if the quotes are the same.
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Bidvest Insurance's replyOfficial
07 Jul 2021, 12:50Dear Mr Ngcobo,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply07 Jul 2021, 12:50
Official
Dear Mr Ngcobo,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT