vG
vuyo G
1 reviews | Active since Jul 2013
14 Oct 2019, 12:29
Bidvest poor service
My name is Yonela , i' m sad to write about bid-vest's poor service i have a Tyre insurance with them, my Tyre got burst and i re;ported the incident on the 26th Sep 2019 and i have submitted the form with the requested pictures but till today there has not been any form of response from them,I am very very disappointed and am thinking of changing this policy.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
14 Oct 2019, 12:48Dear Mr Ndatyana,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
Bidvest Insurance's reply14 Oct 2019, 12:48
Official
Dear Mr Ndatyana,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction. The matter has been allocated to a dedicated administrator who will contact your shortly.
We trust that you find the above in order.
Kind Regards
The Complaints Team
vG
vuyo G's updateReviewer Update
16 Oct 2019, 18:27I am happy to say that Bid-vest has helped me with my complaint ,with such a pleasant and professional service provided by Bono the claims administrator our claim was processed and approved,Thank you Bid-vest Insurance
vG
vuyo G's update16 Oct 2019, 18:27
Reviewer Update
I am happy to say that Bid-vest has helped me with my complaint ,with such a pleasant and professional service provided by Bono the claims administrator our claim was processed and approved,Thank you Bid-vest Insurance
Bidvest Insurance's replyOfficial
17 Oct 2019, 08:29Dear Mr Ndatyana,
Thank you for taking the time to rate our service. We are glad to hear that you were satisfied with your claim experience.
We appreciate your positive feedback!
Kind Regards
The Complaints Team
Thank you for taking the time to rate our service. We are glad to hear that you were satisfied with your claim experience.
We appreciate your positive feedback!
Kind Regards
The Complaints Team
Bidvest Insurance's reply17 Oct 2019, 08:29
Official
Dear Mr Ndatyana,
Thank you for taking the time to rate our service. We are glad to hear that you were satisfied with your claim experience.
We appreciate your positive feedback!
Kind Regards
The Complaints Team
Thank you for taking the time to rate our service. We are glad to hear that you were satisfied with your claim experience.
We appreciate your positive feedback!
Kind Regards
The Complaints Team