NP
Naresh P

1 reviews | Active since Dec 2017

28 Dec 2021, 11:03

BIDVEST pathetic Service

The worst car insurance service maintenance, pathetic service quick to take your money every month but when there is claim there no one assists 2 weeks ago i was put through to various departments , then there is a long wait still not assisted been cut off from calls too many times this morning i phoned again selected proper options then transferred again then this guy says he going to check on whats happening waiting 3 minutes then cut off

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply28 Dec 2021, 12:09
Official
Dear Mr Prag, 

Thank you for taking my call earlier. 

We are very sorry to hear that our service has not met your expectations, we will do everything in our power to make sure your complaint is resolved as quickly as possible. 

Kind regards, 
N Shange
The Bidvest Insurance Complaints Team