tT
tsoeut T
1 reviews | Active since May 2016
12 Mar 2025, 13:06
BIDVEST MOTOR WARRANTY IS SELLING FALSE COVER
I SIGNED A WARRANTY POLICY WITH BIDVEST ON 5TH DEC 2024. THE CONSULTANT SOLD ME LIES. THEY HAD GIVEN ME 2 OPTIONS, ONE FOR R299 COVERING R10K AND R579 COVERING R20K. I NEVER RECIEVED MY POLICY SCHEDULE ON EMAIL AS PROMISED. ON 11/03/25 I CALLED TO REQUEST A COPY WHICH THE LINK WAS SENT VIA SMS, WHICH I ONLY REALISED THIS MORNING. WHEN CHECKING THE SCHEDULE, MY VEHICLE DETAILS ARE IBINCORRECT, THE AMOUNT IM COVERED FOR IS R5000 NOT THE R10000 AS ADVISED. I HAVE REQUESTED FOR TELEPHONE RECORDING WHICH I WAS PROMISED TO RECIEVE AFTER 1 HOUR 30 MOST AND ITS BEEN 3 HOURS NO RECORDING TO CONFIRM. PEOPLE SHOULD BE WARNED ABOUT THIS FALSE COVER THEY ARE SELLING.
Helpful (0)
Replies (2)0
Replies (2)
Bidvest Insurance's replyOfficial
12 Mar 2025, 14:16Dear Thabo,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
Bidvest Insurance's reply12 Mar 2025, 14:16
Official
Dear Thabo,
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.
Warm regards,
The Bidvest Insurance Team
tT
tsoeut T's updateReviewer Update
27 Mar 2025, 10:15I still cannot find where BIDvest got the 2016 BMW details from as I use a 2017 Nissan Almera. Why is my schedule says BMW. I was sold a policy for R10k but your schedule covers me for R5k. I would like for this policy to be cancelled and my premiums refunded as BIDVest sold me lies.
tT
tsoeut T's update27 Mar 2025, 10:15
Reviewer Update
I still cannot find where BIDvest got the 2016 BMW details from as I use a 2017 Nissan Almera. Why is my schedule says BMW. I was sold a policy for R10k but your schedule covers me for R5k. I would like for this policy to be cancelled and my premiums refunded as BIDVest sold me lies.