BIDVEST MOTOR POLICY IS A **** - RUN IF YOU CAN!!!!!!!!!!!!!!!!!!!

Guys Bidvest motor plan insurance is a ****. I have been a client for about 2 years paying R399 non stop and my policy number is B***. Now i got a warning light saying my engine needs to be checked. I went to a RMI approved repairer as IUA.CO.ZA advised and they did a diagnostics (using a computer as all modern cars do). To my surprise they insisted i dismantle my engine to take photos of what is broken. This is for a BMW X1 by the way. The repairer advised me not to do it because i was basically doing it for there satisfaction and there was no guarantee they would pay. My bill was R25K and they could only pay up to R8K in any case. They have now cancelled my policy after they sent me a message saying they investigating my claim. Am not sure why they decided to cancel my policy without them telling me anything. I have never defaulted for two years and I have never even claimed but the day I claim they cancel my POLICY. Anyways I don't need they **** policy but i will take them to the ombudsman so they can repay my premiums these ************. I actually think the problem is IUA.co.za the admin company running the customer care and policies' for them. THERE IS A REASON THERE RATING IS 3/10 THEY ARE PATHETIC.