MM
Mongezi M

1 reviews | Active since Oct 2020

11 Jan 2022, 14:42

Bidvest Maintenence Warranty

The lady that assisted me (Martha) was very efficient and friendly to register my claim. She even took the onus to link up with the Towing department after failed attempts to reach them but the rest of experience was torturous to say the least.

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply11 Jan 2022, 15:57
Official
 
Dear Mongezi,

Thank you for your feedback. We are very sorry to hear that you had an unpleasant experience as we do try to delight our customers. I will contact you to obtain more information and resolve the issues faced. 

Yours sincerely, 
B. Ntanzi
The Bidvest Insurance Complaints Team