TA
Thania A

1 reviews | Active since Aug 2019

10 Nov 2022, 22:04

Bidvest Keeping To Their Promises!

Generally you take on these policies because as much as it’s a grudge purchase, you know that in the event that something happens, you will kick yourself for not doing so. But the real pain is when things become a hassle to cancel and you’re running around on admin missions. That was so not the case with Bidvest. Arashna, the lady I spoke with, called me back as soon as I sent an email when she needed clarity. She was both knowledgeable and helpful. There was some confusion between policies, but she handled this with care and patience and best of all? They cancelled my policy with immediate effect. No nonsense which is usually what you have to deal with. I was pleasantly surprised. Yay Bidvest!

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply11 Nov 2022, 07:49
Official
Dear Thania, 

Thank you for your feedback, we are happy to hear that we provided great service, and will also pass the message along to Arashna.

Warm regards,
The Bidvest Insurance Team