SK
Sizwe K
1 reviews | Active since Jul 2021
09 Sept 2021, 13:26
BIDVEST IWA BUSINESS SOLUTIONS
As an underwriter of IWA Business Solutions i would like to bring to your attention that i was not impressed by service i received from that company. My claim took me three days to be finalized for my Tyre and rim. After sending about 26 pictures of my Tyre they authorized 900 and i am liable for 2700. I told them to keep the 900 and cancelled the policy. I am just making you aware that the company you have underwritten is providing ridiculous service.
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Replies (1)Bidvest Insurance's replyOfficial
14 Sept 2021, 09:23Dear Mr Khoza,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
Bidvest Insurance's reply14 Sept 2021, 09:23
Official
Dear Mr Khoza,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS DEPARTMENT
