SK
Sizwe K

1 reviews | Active since Jul 2021

09 Sept 2021, 13:26

BIDVEST IWA BUSINESS SOLUTIONS

As an underwriter of IWA Business Solutions i would like to bring to your attention that i was not impressed by service i received from that company. My claim took me three days to be finalized for my Tyre and rim. After sending about 26 pictures of my Tyre they authorized 900 and i am liable for 2700. I told them to keep the 900 and cancelled the policy. I am just making you aware that the company you have underwritten is providing ridiculous service.

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply14 Sept 2021, 09:23
Official
Dear Mr Khoza, 
 
 We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
 
 Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly. 
 
 We may contact you should we require further information. 
 
 Kind Regards,
 THE COMPLAINTS DEPARTMENT