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busisiwe V

1 reviews | Active since Jan 2020

30 Jul 2020, 12:44

BIDVEST IS GIVING ME A RUN AROUND SERVICE!!!

BAD SERVICE EVER,Bidvest really takes advantage of women,,, AFTER THEIR STAFF MEMBER BUMPED INTO TO ME , THEY TOLD ME THEY WILL FIX MY CAR , I MUST NOT USE MY INSURANCE, NOW THAT THEY HAVE TO FIX IT THEY ARE GIVING ME A RUN AROUND TELLING ME TO GO BACK TO MY INSURANCE AFTER MORE THAT 4 MONTHS FIGHTING WITH THEM , wasted MY PETROL FOR NOTHING, THEY WERE SENDING ME TO THE PANEL BEATERS FOR QUOTATIONS FOR NOTHING, NOW MY INSURANCE WONT COVER ME, BECAUSE I HAVE TO CLAIM FROM THE WITHIN 3 MONTHS,,,,,IM REALLY NOT HAPPY AND I WILL TELL EVERYONE I KNOW ON HOW YOU TAKE ADVANTAGE OF WOMEN ,....I FEEL FOR PEOPLE WHO ARE INSURED WITH BIDVEST...

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply30 Jul 2020, 13:17
Official
Dear Ms Vukeya,

We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction. 

Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly. 

We trust that you find the above in order.

Kind Regards
THE COMPLAINTS TEAM