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Mosa M
1 reviews | Active since Feb 2021
08 Aug 2022, 14:24
Bidvest is a ignoring me claim bad customer service!!!
Bidvest is ignoring my claim and now I’m without a car cause they ignoring my pothole damage tyres but they don’t ignore my money every month
Do not take bidvest as your insurance their customer service is bad
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Replies (1)
Bidvest Insurance's replyOfficial
10 Aug 2022, 08:17Dear Mosa,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply10 Aug 2022, 08:17
Official
Dear Mosa,
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Thank you for your feedback regarding our service. Please know that your complaint will be given our full attention to ensure that we resolve the issue raised and we will use this as an opportunity to improve our customer service.
I will make contact with you directly to resolve the matter.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team