1 reviews | Active since May 2011
bidvest insurance - scratch & DENT (your pocket)
Dear Mzanzi
Please don't be a victim of Bidvest Insurance's Scratch & Dent R99 pm cover like i have been? Rather pay that 100 bucks into a savings account for a rainy day.
Claims assessors will ask you the stupidest questions and will tell you anything to avoid paying on a claim.
Claims Assessor: the body shop did not include the "rand hand side mirror" on the quote. Quote: Respray L/R mirrors... ME: almost fell of my chair laughing
Moral of the story... this is a money making scheme with a host of explanations/clauses/reasons to NOT honor any claims:
- Sorry we require a quote from a body shop that is registered with a "scratch & dent" organisation (note that these so called "registered" body shops will require a kidney to fix a scratch as big as a hair) - The pictures you submitted is not in jpeg format. (after submitting the pictures as per the claim form requirements - and guess what? nowhere in any of the wording/requirements is the word "jpeg" mentioned) - Sorry you used font "Times New Roman" instead of "Calibri" on your claim form hahahahaha :):)
ANYTHING TO NOT HONOR A CLAIM.
Next step is to lodge a complaint with the insurance ombudsman as well as the consumer protector. I'm sure there are lots of people out there that gets ****** of their hard earned R99 every month.
bidvest insurance we coming for you.
Mzansi be vigilent!
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on our system.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
Thank you for allowing us the opportunity to investigate the matter and respond.
We confirm that a detailed response has been sent to the email address that we have on our system.
We will proceed to close the matter on our side.
Kind Regards
The Complaints Team
