1 reviews | Active since Aug 2012

17 Jul 2018, 18:21

Bidvest Insurance Scratch and Dent - Stay far away from it

Item: Bidvest Insurance
Rating: 1
Author: Khuliso M

Stay away from Bidvest scratch and dent, when you want to claim for stone chips or scratches on one part of the car they get the repairer to assess the whole vehicle and get you quoted on each and every mark that is on the vehicle bumper to bumper, even though you are maybe claiming for a scratch on the fender, this brings the quote to a lot of money which is above the R3500 limit, then they decline the claim based on the amount of the claim.

Dont waste your time and money with these ******

Helpful (0)

Replies (6)

Bidvest Insurance's replyOfficial

18 Jul 2018, 08:32

Dear Mr Muloiwa

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that the matter has been assigned to a complaints administrator and is currently being investigated. A response will be communicated to you shortly.

We appreciate your patience in this regard and trust that the above clarifies.

Kind regards

IUA Business Solutions

Complaints Team

Bidvest Insurance's reply18 Jul 2018, 08:32

Official

Dear Mr Muloiwa

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that the matter has been assigned to a complaints administrator and is currently being investigated. A response will be communicated to you shortly.

We appreciate your patience in this regard and trust that the above clarifies.

Kind regards

IUA Business Solutions

Complaints Team

Bidvest Insurance's replyOfficial

18 Jul 2018, 14:34

Dear Mr Muloiwa,

Thank you for giving us an opportunity to investigate and respond on your matter.

Please be advised that a detailed response has been sent to your email address, that we have on record.

We appreciate you taking the time to share your concerns with us, as this will help us to continue to improve our client relationships and service.

Kind Regards,

Candice Razaak

The Complaints Team

Bidvest Insurance's reply18 Jul 2018, 14:34

Official

Dear Mr Muloiwa,

Thank you for giving us an opportunity to investigate and respond on your matter.

Please be advised that a detailed response has been sent to your email address, that we have on record.

We appreciate you taking the time to share your concerns with us, as this will help us to continue to improve our client relationships and service.

Kind Regards,

Candice Razaak

The Complaints Team

Khuliso M's updateReviewer Update

18 Jul 2018, 14:55

This cover is very useless and I have cancelled it. Anyone who is considering it must be warned.

Khuliso M's update18 Jul 2018, 14:55

Reviewer Update

This cover is very useless and I have cancelled it. Anyone who is considering it must be warned.

Bidvest Insurance's replyOfficial

09 Mar 2022, 08:22

Dear Khuliso,

Thank you for your response, we do hope that this issue has been resolved.

Yours sincerely,
The Bidvest Insurance Team

Bidvest Insurance's reply09 Mar 2022, 08:22

Official

Dear Khuliso,

Thank you for your response, we do hope that this issue has been resolved.

Yours sincerely,
The Bidvest Insurance Team

Khuliso M's updateReviewer Update

09 Mar 2022, 09:00

Hope? Nothing was resolved, I just cancelled this useless policy and reversed some of the debits

Khuliso M's update09 Mar 2022, 09:00

Reviewer Update

Hope? Nothing was resolved, I just cancelled this useless policy and reversed some of the debits

Bidvest Insurance's replyOfficial

14 Mar 2022, 15:46

Dear Khuliso,

Thank you for your response, and we are sorry that we could not do more to resolve the issue you raised.

Yours sincerely,
The Bidvest Insurance Team

Bidvest Insurance's reply14 Mar 2022, 15:46

Official

Dear Khuliso,

Thank you for your response, and we are sorry that we could not do more to resolve the issue you raised.

Yours sincerely,
The Bidvest Insurance Team