CK
Christine K

1 reviews | Active since Jul 2018

20 Jul 2018, 15:12

Bidvest Insurance Sales department should keep clear records

I have recently bought a car and already took out the insurance of my choice. Somehow Bidvest Insurance got hold of my number (without me even asking for a quote) and they just kept on calling me. Once to three times per day, every day for the past month (even over weekends). Every time that truecaller notified me that it's Bidvest, I hung up and blocked the number immediately. The next day they just called from a different number, one which isn't blocked yet. Honestly, if someone blocks you more than 30-90 times in one month, surely somewhere someone should get the message that that person is clearly not interested in their service???

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Replies (2)
Bidvest Insurance
Bidvest Insurance's reply20 Jul 2018, 15:55
Official

Dear Christine,

We acknowledge receipt of your comments regarding the constant communication received from the Bidvest Insurance sales department.

Thank you for taking the time to bring the matter to our attention, as this will help us to improve the way we communicate with potential clients.

Please can you provide us with your contact details, so that we can forward it to the relevant department, to investigate further and have your details removed from the sales contact listings.

We look forward to hearing from you.

Kind Regards

The Complaints Team

Bidvest Insurance
Bidvest Insurance's reply09 Mar 2022, 08:22
Official
 Dear Christine,
 
Thank you for your response, we do hope that this issue has been resolved. 

Yours sincerely, 
The Bidvest Insurance Team