NH
Nico H

1 reviews | Active since Nov 2011

28 Oct 2021, 11:12

Bidvest Insurance not delivering on their promise

Please be very carefull when taking out the Bidvest Motor warranty policy. They promise you the world when joining without going through the specifics of what is covered and what is not covered, you only get this after you accepted the policy!

When it is time to claim they decline because that item is not covered etc... I would not recommend taking this poicy at all

Thanks

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply04 Nov 2021, 08:26
Official
Dear Nico Hollander,
 
 We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
 
 Please note that the matter has been allocated to a dedicated Complaints Resolution Officer who will investigate and provide feedback to you accordingly. 
 
 We may contact you should we require further information. 
 
 Kind Regards,
 THE COMPLAINTS DEPARTMENT