JM
Jefrey M
1 reviews | Active since Apr 2017
23 Jun 2020, 09:47
Bidvest Insurance Limited
tyres and rims claim : I took a tyre and rim claim from Bidvest I recently had an incident that bent my rims and one tyre broke and the other one bubbled due to the impact of the pothole . they told me to go to Tyremart only for them to reject my claim with the excuse that the tyres have bubbles but this is the reason I am claiming the bubble is from the impact . Now I am sent to Ombudsman.
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Replies (3)
Bidvest Insurance's replyOfficial
23 Jun 2020, 10:09Dear Mr Mohale,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
Bidvest Insurance's reply23 Jun 2020, 10:09
Official
Dear Mr Mohale,
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
We acknowledge receipt of your complaint and are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to an dedicated administrator for investigation. A representative will be in contact with you shortly.
We trust that you find the above in order.
Kind Regards
THE COMPLAINTS TEAM
JM
Jefrey M's updateReviewer Update
23 Jun 2020, 12:28I will be waiting for the call.
JM
Jefrey M's update23 Jun 2020, 12:28
Reviewer Update
I will be waiting for the call.
Bidvest Insurance's replyOfficial
09 Mar 2022, 08:25Dear Jefrey,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply09 Mar 2022, 08:25
Official
Dear Jefrey,
Thank you for your response, we do hope that this issue has been resolved.
Yours sincerely,
The Bidvest Insurance Team