Bidvest insurance do not delay payment, pay in time you causing some people distress

Bidvest insurance delivered when I registered for a claim. Every step was flawless, and thank you for that. Now we have arrived to the last step, payment!. Bidvest Insurance has a 30-day policy, meaning you gonna have to wait 30day for them to payout to the repairer. Which is insane, I mean, they already authoritrised the quote from the repairer, and the repairer sent to them an invoice back with the same amount they were quoted for the job. And they still need 30days to payout. The repairer is saying we can not release the car without payment. Which makes sense to me, e.g. you do not walk in to pick n pay, take food and tell the you'll pay in 30days they will laugh at you face. Now I am stuck without a car, unable to complete certain tasks that require traveling, I can't use uber everyday it has now become expensive for me. Even after multiple calls of complant, they stick on the 30 day period. And that's to me says alot. To me It means they(Bidvest insurance) are say FU!, you can walk for 30days we don't care.