SM
Sulaiman M

1 reviews | Active since Nov 2013

15 Oct 2024, 13:23

Bidvest Insurance deducting money for a Car that i no longer have

Policy number: C-***

Initially i thought the insurance was Absa , i am very sorry , and thankfull that they are the once who picked that the insurance company is actually Bidvest. i have since changed the car and bought a different car but , they are not assisting . they are refusing to cancel my policy and also refusing to refund me for the 2 months that was no longer with the car and yet they deducted. from the look of things , it seems like they will forever be deducting my money for a car that i no longer have. how can i get to have this policy cancelled and aldo get my money back

0
Replies (1)
Bidvest Insurance
Bidvest Insurance's reply15 Oct 2024, 17:02
Official
Dear Sulaiman,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns. 

Warm regards,
The Bidvest Insurance Team