Bidvest Insurance, a waste of time & money

Item: Bidvest Insurance
Rating: 3
Author: Rulane G

Tyre Claim taking 14days even when all relevant documentation was submitted even though a 48hour max period to resolve a claim was promised Additional stipulations from bidvest added to claim even though they were not in the initial contract

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Replies (1)

Bidvest Insurance's replyOfficial

02 Feb 2022, 07:59

Dear Rulane,

We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.

I will make contact with you directly.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team

Bidvest Insurance's reply02 Feb 2022, 07:59

Official

Dear Rulane,

We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.

I will make contact with you directly.

Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team