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Henri H

1 reviews | Active since Jul 2019

31 Jul 2019, 12:43

Bewarned Bidvest Insurance Not paying claims

Bewarned Bidvest Insurance IUA is very happy taking monthly premiums for the Scratch and dent policy. However please note they will delay claims for months and would try to avoid paying at all! Firstly they send you all documentation to fill in and get approved panelbeater quotations. The problem is even if it is a very small scratch the painting from these approved panelbeaters would probably be more than the claim limit on these policies. Further they want many pictures of your vehicle and will look for reasons to void claims. They also send you back to the panelbeaters for updated quotations and make your administration so hard that you end up giving up on the claim. I cancelled my policy today!

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Replies (1)
Bidvest Insurance
Bidvest Insurance's reply31 Jul 2019, 13:07
Official
Dear Henri,

We regret to hear that your dissatisfaction with your policy. Thank you for taking the time to share your concerns with is as this will help us best assist you.

The matter has been allocated to an administrator and is currently being investigated. We may contact you for further details so that we can finalize the matter as soon as possible.

Kind Regards 
The Complaints Resolution Team