JG
Johan G
1 reviews | Active since Sept 2018
22 Sept 2022, 09:23
Bad service turn around time
I have a bidvest warranty plan on my bmw f30 service has been a nightmare as i am waiting for claim to be finalised it is as if they take there time with everything trying every loop hole not to pay out i am not a happy cliemt at all
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
22 Sept 2022, 09:59Dear Johan,
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Bidvest Insurance's reply22 Sept 2022, 09:59
Official
Dear Johan,
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
I will make contact with you directly.
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
Yours sincerely,
B. Ntanzi
The Bidvest Insurance Team
JG
Johan G's updateReviewer Update
28 Oct 2022, 09:47I am still waiting gor my refund as i payed everything out of my pocket i have emailed all relevant documents service is really not good
JG
Johan G's update28 Oct 2022, 09:47
Reviewer Update
I am still waiting gor my refund as i payed everything out of my pocket i have emailed all relevant documents service is really not good
Bidvest Insurance's replyOfficial
31 Oct 2022, 09:16Dear Johan,
Our claims team have advised that they would contact you regarding your query. If they have not yet contacted you please let us know.
Yours sincerely,
The Bidvest Insurance Team
Bidvest Insurance's reply31 Oct 2022, 09:16
Official
Dear Johan,
Our claims team have advised that they would contact you regarding your query. If they have not yet contacted you please let us know.
Yours sincerely,
The Bidvest Insurance Team