Bad service , poor turnaround times

Item: Bidvest Insurance
Rating: 1
Author: Shoki S

Bad service from Bidvest Insurance. They claim to get back to you on claim outcome within 48 hours . I have had to follow up for more than a week while my car was at the delearship waiting to be repaired. Will be cancelling my policy.

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Replies (1)

Bidvest Insurance's replyOfficial

04 Oct 2024, 09:18

Dear Shoki,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.

Warm regards,
The Bidvest Insurance Team

Bidvest Insurance's reply04 Oct 2024, 09:18

Official

Dear Shoki,

Thank you for your feedback, we are very sorry to hear that you are unhappy with the service provided. We will contact you directly to address your concerns.

Warm regards,
The Bidvest Insurance Team