1 reviews | Active since Nov 2009
Bad service for maintenance plan
Poor service. I had to ask Prabashnee at least four times to call me for a quote for a maintenance plan. Turns out they were way too expensive so she didn't have to waste her time.
Dear Monique,
Thank you for taking the time to share you concerns with us. We are sorry to hear of experience. It is valued feedback such as this, that assists us to continue improving our service offering.
As per our telephonic discussion, the matter has been escalated to the insurer for their urgent investigation and feedback. A Bidvest representative will be in contact with you shortly.
We trust that the above is in order.
Kind Regards
Candice Razaak
The Complaints Team
Dear Monique,
Thank you for taking the time to share you concerns with us. We are sorry to hear of experience. It is valued feedback such as this, that assists us to continue improving our service offering.
As per our telephonic discussion, the matter has been escalated to the insurer for their urgent investigation and feedback. A Bidvest representative will be in contact with you shortly.
We trust that the above is in order.
Kind Regards
Candice Razaak
The Complaints Team