bB
bandileg B
1 reviews | Active since May 2016
21 Dec 2021, 08:32
Bad service
I had my vehicle serviced on the 18th of November, submitted first claim on the 24th of November, since then I have been making numerous phone calls, submitting more documents, getting promises that the claim has been paid. So far no refund has been received
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Insurance's replyOfficial
21 Dec 2021, 09:28Dear Mr Gumede,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Warm regards,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
Bidvest Insurance's reply21 Dec 2021, 09:28
Official
Dear Mr Gumede,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Warm regards,
Thank you for raising your concern with our complaints department, we will do everything in our power to make sure your complaint is resolved as quickly as possible and I will make contact with you directly.
Warm regards,
B. Ntanzi
The Bidvest Insurance Complaints Team
bB
bandileg B's updateReviewer Update
22 Dec 2021, 08:44Thank you very much Bongokuhle, I received the refund this morning.
Your assistance is greatly appreciated
Your assistance is greatly appreciated
bB
bandileg B's update22 Dec 2021, 08:44
Reviewer Update
Thank you very much Bongokuhle, I received the refund this morning.
Your assistance is greatly appreciated
Your assistance is greatly appreciated
Bidvest Insurance's replyOfficial
22 Dec 2021, 11:25Dear Mr Gumede,
Thank you for your feedback and we are glad to have been of assistance.
Have a great day further.
Kind regards,
B Ntanzi
The Bidvest Insurance Complaints Team
Thank you for your feedback and we are glad to have been of assistance.
Have a great day further.
Kind regards,
B Ntanzi
The Bidvest Insurance Complaints Team
Bidvest Insurance's reply22 Dec 2021, 11:25
Official
Dear Mr Gumede,
Thank you for your feedback and we are glad to have been of assistance.
Have a great day further.
Kind regards,
B Ntanzi
The Bidvest Insurance Complaints Team
Thank you for your feedback and we are glad to have been of assistance.
Have a great day further.
Kind regards,
B Ntanzi
The Bidvest Insurance Complaints Team