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xchwayita X
1 reviews | Active since Jul 2017
08 Dec 2021, 11:05
Bad Service
I am experiencing appalling service from Bidvest Insurance. I have submitted a Tyre claim for over 3 weeks ago to no assistance. My first claim was rejected, my second claim has no feed back whatsoever. I have called the call center to no assistance. No one wants to give direct numbers to assessors
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Bidvest Insurance's replyOfficial
08 Dec 2021, 11:31Dear Ms Xozwa,
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
I will make contact with you shortly.
Warm regards,
B. Ntanzi
Complaints Resolutions Officer
Warm regards,
B. Ntanzi
Complaints Resolutions Officer
Bidvest Insurance's reply08 Dec 2021, 11:31
Official
Dear Ms Xozwa,
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
We are very sorry to hear that our service has not met your expectations. Whilst we understand how frustrated you must be, please allow us the opportunity to address the issue you’ve raised.
I will make contact with you shortly.
Warm regards,
B. Ntanzi
Complaints Resolutions Officer
Warm regards,
B. Ntanzi
Complaints Resolutions Officer